Frequently Asked Questions



    What are text messages?


    What number will the text messages come from?


    My phone number changed. How can I update my account?


    How can I change my message schedule?


    Can I cancel anytime?


    What do you do with my personal information? Is it safe?


    How do I find the messages I missed if I joined part way through the program?


    Is SmartMom free? Why do my messages say ‘Data rates apply’? Does this mean I’m being charged for the messages?


    When will I get my supplemental messages?


    Have you considered making SmartMom more gender inclusive?


    Is SmartMom only available in English? What about other languages?