Frequently Asked Questions

    What are text messages?

    What number will the text messages come from?

    My phone number changed. How can I update my account?

    How can I change my message schedule?

    Can I cancel anytime?

    What do you do with my personal information? Is it safe?

    How do I find the messages I missed if I joined part way through the program?

    Is SmartMom free? Why do my messages say ‘Data rates apply’? Does this mean I’m being charged for the messages?

    When will I get my supplemental messages?

    Have you considered making SmartMom more gender inclusive?

    I was previously enrolled in SmartMom, can I sign up again?

    Is SmartMom only available in English? What about other languages?